Better customer experience.
Simple.
Keep your customers updated
You need a clear path from A to B, that lets your customers know what’s going on at every step.
Emails and spreadsheets weren’t designed for running your business.
By 2020 customer experience will be the number one factor that makes you stand out. Customers should be raving about your service, which if we’re honest is free advertising.
Because let’s face it, customers are happiest when they can help themselves.
Taskular lets your customers interact with the inner workings of your business
More transparency builds greater trust
And the number one factor in great customer service? Trust.
We’ve researched and designed seamless experiences for you and your customers, no matter what business you’re in.
Customers just want to know what’s going on. Now you and your customers can both see where you are each step of the way, and what’s coming up next.
No surprises and no one falling through the cracks
You follow a set of steps, and the customer can follow along with you.
They know in an instant:
- What the next steps are.
- What they need to do next.
Simplify your business
Simplify your business, and know what your priorities are: in an instant
Use our templates to get up-and-running fast, and track your customers as they journey through your business.
As you and your customers go through the steps, you can view any documents that you think would help you both along, right on the dashboard.
- See all of your customer/business interactions in a single glance.
- Pre-defined steps for best-practice interactions with your customers.
- Track and manage costs and time for each customer.
- Get feedback from your customers.
- Available on any device, anywhere.
- Get alerts for you or your customers.
- Customers can access guides or documents relevant to them.
Your day-to-day just got a whole lot easier with Taskular
Now you can concentrate on growing your business.
Taskular reduces your admin time and increases
your efficiency.
Long-term dealings between you and your customers are now quick and easy.
So you can free up time in your day to do the things that matter.
Focus on engaging Customer Service
Happy customers means more referrals
Structure to your customer service mean less stress and more focus, and a step-by-step path means more confident staff.
Complete transparency between you and the customer will put you light-years ahead of the competition.
No matter how many customers you’re juggling, you’ll be able to deliver one-to-one service to them all.
